We have
Our purpose
We continuously engage with health consumers to improve:
Project consulting
We work on fee-for-service consultancy projects with governments, health services, commissioners, researchers and other stakeholders in the health system to help them understand the consumer perspective on health issues, service needs and policy gaps. We ensure that all consumers are given the opportunity to influence the decisions that determine the quality of their health care, including those consumers who are vulnerable, marginalized and seldom heard.
Health Issues Centre is here if you need support with consumer engagement. Just reach out to us at projects@hic.org.au.


Policy and advocacy
As Victoria’s recognised peak consumer advocacy body, we are committed to working constructively with all sides of politics to improve health outcomes for all Victorians – regardless of where they live or which communities they belong to.
Our insights are informed by our ongoing engagement with Victorian healthcare consumers. We engage with thousands of Victorians and their communities every year across a broad range of contemporary health issues.