Our emergency services
are having an emergency
The unsustainable stress on our health system
caused by escalating demand and a shortfall in
supply has become tragically apparent in recent
months and highlights the need for consumers
to be part of the process of identifying solutions.
Health Issues Centre is
Victoria's peak health
consumer organisation.
We listen to everyday
people and champion
improvements to our
healthcare system.
Is long-COVID our next
pandemic?
We ran a survey for people
affected by long-COVID on the
direct and consequential impacts,
here's what they told us.
Health Issues Centre is
Victoria's peak health
consumer organisation.
We listen to everyday
people and champion
improvements to our
healthcare system.
We have
An online network of over 4,000 active consumers
Engaged over 2,500 consumers through online forums in the past year
Supported over 3000 consumers and practitioners through consumer training over the past five years.
Our purpose
We continuously engage with health consumers to improve:
Project consulting
We work on fee-for-service consultancy projects with governments, health services, commissioners, researchers and other stakeholders in the health system to help them understand the consumer perspective on health issues, service needs and policy gaps. We ensure that all consumers are given the opportunity to influence the decisions that determine the quality of their health care, including those consumers who are vulnerable, marginalized and seldom heard.
Health Issues Centre is here if you need support with consumer engagement. Just reach out to us at projects@hic.org.au.
Policy and advocacy
As Victoria’s recognised peak consumer advocacy body, we are committed to working constructively with all sides of politics to improve health outcomes for all Victorians – regardless of where they live or which communities they belong to.
Our insights are informed by our ongoing engagement with Victorian healthcare consumers. We engage with thousands of Victorians and their communities every year across a broad range of contemporary health issues.
