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So far info HIC has created 34 blog entries.

Farewell to Tere Dawson, a pioneer of consumer engagement


After 21 years of service, HIC bids farewell to Tere Dawson  Tere Dawson is the Training and Development Manager at HIC and is well known amongst the consumer engagement field in Victoria and nationally. At the end of June 2023, Tere will be leaving HIC after 21 years of service. Her passionate commitment to building capabilities in consumer engagement and her contribution to the health sector is cause for much celebration. There are so many consumers and health professionals who have been influenced and supported by Tere in her time with HIC and she carries that passion forward into the next [...]

Farewell to Tere Dawson, a pioneer of consumer engagement2023-05-25T14:53:58+10:00

Partnering in Healthcare Outcomes Summit 2023


Health Issues Centre is excited to be partnering with Safer Care Victoria to bring you the Partnering in Healthcare Outcomes Summit 2023. When: Wednesday 10 May 2023 Time: 9.30am-12.30pm AEST Location: Online, Zoom webinar Tickets are free – get yours today by clicking here Share a project or initiative at the Summit via an e-poster or video We are eager to create and share a suite of resources that demonstrate examples of partnership projects and initiatives from across Victoria’s health system. The focus of the event is on two priority domains: ‘Effective Communication’ and ‘Working Together’. We want to showcase the [...]

Partnering in Healthcare Outcomes Summit 20232023-04-24T14:19:39+10:00

Consumer leaders – Having our voices heard


Barbara Curzon-Siggers, Consumer Representative and member of the Victorian Health Consumers Community of Practice, shares her reflections on our first meeting and amplifies the voices of other members. The Victorian Health Consumers Community of Practice (CoP) held our first meeting on Tuesday 21 February, supported by Health Issues Centre. A highly diverse and engaged group of 31 members attended the virtual session which focused on an introduction to the CoP, a review of the group Code of Conduct and discussed the challenge of ‘how do we, as advocates, have our voices heard?’ Communicating effectively During the session we heard from an [...]

Consumer leaders – Having our voices heard2023-03-28T12:46:41+11:00

Duty of candour resources for consumers


On November 30 2022, Victoria passed new legislation which requires health services to organise a Duty of candour with patients and their families/carers if a serious adverse patient safety event (SAPSE) occurs. All of which can sound a little confusing. Empowering patients, carers and their families if significant harm occurs To help demystify this new legislation and what it means for patients and their family/carers, Health Issues Centre and Safer Care Victoria worked in partnership with a passionate group of consumers who had experienced a SAPSE. Those with lived experience were crucial to the development of resources for patients and families/carers [...]

Duty of candour resources for consumers2023-03-23T14:30:00+11:00

Launching the Victorian Health Consumers Community of Practice


Consumers told us they need a space of their own, to learn, to connect, and spark action. This is what the Victorian Health Consumers Community of Practice is here to do - we are so excited to welcome you in. What is the Victorian Health Consumers Community of Practice? The Victorian Health Consumers Community of Practice (CoP) is a consumer-only online group. It exists to expand your network and build your capability and confidence as a consumer to effectively influence the design, delivery, and improvement of the Victorian health system. The community is driven by the values of: Diversity Inclusivity Growth [...]

Launching the Victorian Health Consumers Community of Practice2023-04-24T14:31:00+10:00

Health Issues Centre Welcomes New CEO


The Board of Health Issues Centre is pleased to announce the appointment of Alison Coughlan as the new CEO for HIC following an extensive and rigorous recruitment process. Alison brings to the role a breadth and depth of experience which she will use to continue to build on the consumer participation and engagement work HIC is recognised for, over many years. Alison Coughlan has a research and public health background and almost 30 years’ experience working at a state, national and global level with more than 80 organisations as a researcher, policy maker, advocate, leader, consultant and board director. She is [...]

Health Issues Centre Welcomes New CEO2022-12-19T10:32:07+11:00

Your Long COVID Support Online Community


Managing the impacts of Long COVID can feel isolating. With new evidence emerging all the time and regular reporting in the media of the widespread and serious nature of the condition, it can be hard to know where to turn. To meet this growing need, we have recently launched an online support community for anyone affected by Long COVID. Long COVID – are you experiencing it? According to the World Health Organisation (WHO), Long COVID is largely characterised by symptoms which may include shortness of breath, cognitive dysfunction and fatigue. However, the WHO acknowledges that more than 200 symptoms have been [...]

Your Long COVID Support Online Community2022-11-28T15:46:12+11:00

COVID Antivirals Forum Findings


On Wednesday 7th and Thursday 8th of September, Health Issues Centre hosted the ninth in a series of COVID-19 forums. Titled "Antivirals – How do they work, who should use them and how do we increase uptake?" these two forums were made possible with an education grant from Pfizer Australia. We heard some interesting feedback from our community - you can learn more about them here: Antivirals Consumer Summary Antivirals Summary Report Antivirals Press Release

COVID Antivirals Forum Findings2022-10-21T09:40:37+11:00

Allied Health Assistants improving access to Allied Health for consumers


This is a guest article, written by the Victorian Allied Health Assistant Workforce Project team.  There may have been a time in your life when you went to see an Allied Health Professional. This includes people like; Physiotherapists, Dietitians, Speech Pathologists, Podiatrists, Occupational Therapists or Social Workers to name a few. Sometimes, depending on where you live or what kind of services you require, there can be a shortage in the number of qualified Allied Health Professionals available. Unfortunately, this could mean that you wait longer to be seen and may not be able to be seen as often as you [...]

Allied Health Assistants improving access to Allied Health for consumers2022-09-27T15:58:16+10:00

Have your say in designing a new consumer Community of Practice


Through our work with consumers, we often hear how much you gain from connecting with one another and learning new skills. We also hear that you benefit from problem-solving the challenges you may be facing in finding your voice as a consumer and influencing change in healthcare organisations. Over the next few months, HIC will be working with consumers to co-design a new Community of Practice to support you to enhance your knowledge and skills, and share experiences of engaging with healthcare organisations. This is made possible with funding from Safer Care Victoria. What’s a Community of Practice? A Community of [...]

Have your say in designing a new consumer Community of Practice2022-08-10T14:34:04+10:00
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