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So far info HIC has created 5 blog entries.

Pregnancy, Fertility and COVID Vaccinations Forum – Wrap Up


People who are pregnant or recently pregnant are more likely to get severely ill if they contract COVID-19 than those who are not pregnant and having a COVID-19 vaccination will help protect you. The best time to get a vaccination is now. This was the key learning for attendees at our recent forum on pregnancy, fertility and COVID vaccination where we were joined by over 60 participants from across the country, comprising a mixture of consumers, clinicians and others working in the health space. The key speakers at the forum were: Professor Caroline Homer, Co-Program Director, Maternal, Child and Adolescent Health, [...]

Pregnancy, Fertility and COVID Vaccinations Forum – Wrap Up2021-12-02T16:26:42+11:00

Unlocking the potential of consumer leaders through support and understanding


How health consumer leaders are supported can have a significant impact on their experience. It influences the way people participate, the quality of insights that can be uncovered and can result in a positive long-term impact for the service and consumers. There is a huge opportunity for services to tap into the unique qualities that health consumers bring to the table by designing support systems that are emotionally supportive, Health Issues Centre’s new Training & Development Officer, Katherine Burnard, shares her insights. I recently had the privilege of participating in Foundations in Patient-Consumer Leadership, a four-part training series facilitated by a [...]

Unlocking the potential of consumer leaders through support and understanding2021-12-03T14:54:48+11:00

Consumer engagement resources (October 2021)


This suite of resources was developed by Health Issues Centre with funding from Safer Care Victoria. They aim to support health services and consumers to enhance their quality of engagement and partnership. For more information and if you would like support to implement these in your health service, please contact Health Issues Centre at training@hic.org.au or call (03) 8676 9050. Resources for health services Consumer Mentorship Program. This program was designed for health services to support consumers engaged in representative or advisory roles. Experienced consumers (mentors) have a role to play in mentoring emerging or new consumers (mentees). These two resources [...]

Consumer engagement resources (October 2021)2021-10-12T10:22:42+11:00

How far does the community’s trust extend when it comes to medical research?


People from migrant and refugee backgrounds are less represented in medical research, yet the results are applied across the population. So how do we change this to get better representation at the research stage, to know that new research benefits everyone? The Health Issues Centre (HIC) and Melbourne Academic Centre for Health (MACH) teamed up to understand how best to engage with two specific migrant and refugee populations. The research was funded through a grant from the Office of Health and Medical Research, DHHS, with the aim to gain insights into how medical research is viewed and what the barriers or [...]

How far does the community’s trust extend when it comes to medical research?2021-07-15T09:23:33+10:00

Australian Charter of Healthcare Rights


With funding from Safer Care Victoria, we recently hosted two online forums with consumers and health professionals to discuss the revised Australian Charter of Healthcare Rights. One featured Alfred Health presenting their Patients Come First Strategy which has focused on encouraging staff to embed the Charter in day-to-day practice and has led to innovative promotion of the Charter to patients, including providing examples of what the Charter means to patients in practice. Alfred Health’s excellent presentation, jointly done with one of their Consumer Advisors, begins at 12 minutes in this video.  The second forum involved Albury Wodonga Health describing how they have linked healthcare rights with patient experience and Heywood [...]

Australian Charter of Healthcare Rights2021-07-15T16:41:11+10:00