Consumers told us they need a space of their own, to learn, to connect, and spark action. This is what the Victorian Health Consumers Community of Practice is here to do - we are so excited to welcome you in. What is the Victorian Health Consumers Community of Practice? The Victorian Health Consumers Community of Practice (CoP) is a consumer-only online group. It exists to expand your network and build your capability and confidence as a consumer to effectively influence the design, delivery, and improvement of the Victorian health system. The community is driven by the values of: Diversity Inclusivity Growth [...]
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The Board of Health Issues Centre is pleased to announce the appointment of Alison Coughlan as the new CEO for HIC following an extensive and rigorous recruitment process. Alison brings to the role a breadth and depth of experience which she will use to continue to build on the consumer participation and engagement work HIC is recognised for, over many years. Alison Coughlan has a research and public health background and almost 30 years’ experience working at a state, national and global level with more than 80 organisations as a researcher, policy maker, advocate, leader, consultant and board director. She is [...]
Managing the impacts of Long COVID can feel isolating. With new evidence emerging all the time and regular reporting in the media of the widespread and serious nature of the condition, it can be hard to know where to turn. To meet this growing need, we have recently launched an online support community for anyone affected by Long COVID. Long COVID – are you experiencing it? According to the World Health Organisation (WHO), Long COVID is largely characterised by symptoms which may include shortness of breath, cognitive dysfunction and fatigue. However, the WHO acknowledges that more than 200 symptoms have been [...]
On Wednesday 7th and Thursday 8th of September, Health Issues Centre hosted the ninth in a series of COVID-19 forums. Titled "Antivirals – How do they work, who should use them and how do we increase uptake?" these two forums were made possible with an education grant from Pfizer Australia. We heard some interesting feedback from our community - you can learn more about them here: Antivirals Consumer Summary Antivirals Summary Report Antivirals Press Release
This is a guest article, written by the Victorian Allied Health Assistant Workforce Project team. There may have been a time in your life when you went to see an Allied Health Professional. This includes people like; Physiotherapists, Dietitians, Speech Pathologists, Podiatrists, Occupational Therapists or Social Workers to name a few. Sometimes, depending on where you live or what kind of services you require, there can be a shortage in the number of qualified Allied Health Professionals available. Unfortunately, this could mean that you wait longer to be seen and may not be able to be seen as often as you [...]
Dear Colleague, After eight exhilarating years leading the Health Issues Centre, I have informed the HIC Board that I will not be seeking a further extension when my current contract expires in November this year. I have made the decision now because I will be on leave for all of September on a serially deferred overseas holiday originally scheduled pre-COVID. When I return in October it will be to a caretaker CEO role to work with the Board to ensure a smooth transition to new management. I am grateful to have served a Board that has been steadfast in supporting its [...]
Through our work with consumers, we often hear how much you gain from connecting with one another and learning new skills. We also hear that you benefit from problem-solving the challenges you may be facing in finding your voice as a consumer and influencing change in healthcare organisations. Over the next few months, HIC will be working with consumers to co-design a new Community of Practice to support you to enhance your knowledge and skills, and share experiences of engaging with healthcare organisations. This is made possible with funding from Safer Care Victoria. What’s a Community of Practice? A Community of [...]
Expressions of interest are now closed – opportunities for health services to work with Health Issues Centreinfo HIC2022-10-13T13:07:27+11:00
We are pleased to announce that HIC has secured funding from Safer Care Victoria (SCV) to continue supporting Victorian metro, regional and rural health services in areas of consumer and community engagement. This financial year there will be four programs that you may be interested to apply for. These are: Consumer Mentorship Program Customised support packages Consumer engagement Train the Trainer (TTT) Program Pilot and review the CAC Evaluation Framework v1.0 Please note, these opportunities are for Victorian public health services only. Consumer Mentorship Program We are inviting you to apply to implement a Consumer Mentorship Program where we will support [...]
Improving the health inequalities faced by rural and regional Victorian communities requires close attention from decision makers. The rapid digitisation of healthcare creates opportunities to reduce barriers to accessing care and to improve health outcomes, however, there is a risk of heightening health inequalities. Addressing the challenges of digital health exclusion faced by regional communities was discussed by a vibrant group of stakeholders at a session held by HIC in May. We are pleased to share with you the report from this event along with recordings of the presentations. Addressing the challenges of digital exclusion faced by regional communities On May [...]
Psychological safety is a critical element to ensuring consumers feel able to speak up and support quality improvement and patient safety. Whether you’re responsible for leading consumer engagement at your healthcare organisation or you’re a consumer giving your time to support improvements in our health system – creating psychological safety needs to be woven into your approach to this work. We thrive in environments which uphold interpersonal trust and mutual respect. We want to be comfortable to be ourselves. We want to feel the environment is safe for risk-taking, where we are able to speak up, and be candid with one [...]