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So far info HIC has created 31 blog entries.

Our emergency services are having an emergency


The unsustainable stress on our health system caused by escalating demand and a shortfall in supply has become tragically apparent in recent months and highlights the need for consumers to be part of the process of identifying solutions. According to HIC CEO, Danny Vadasz “We are witnessing multiple failure points including those services we rely on to deliver the most urgent care – our ambulance system and our Emergency Departments.” Devastating impacts Anecdotal consumer stories and the media have highlighted these breakdowns in harrowing detail. Waiting times have blown out in hospital ED’s with one report suggesting a man from regional [...]

Our emergency services are having an emergency2022-06-16T17:01:08+10:00

Enhancing communication with healthcare workers


Health Issues Centre recently met with a group of passionate consumers and discussed how to address the issues affecting two-way communication between consumers and health professionals. At this session HIC presented on how consumers can better prepare to make the most of healthcare visits. The participants fed back that they found this information very useful, so we decided to share it with you too. Evidence based health information online To feel confident about managing your health condition you need to be well informed. However it is better NOT to just do a ‘’Google search’’ because the information you might encounter can [...]

Enhancing communication with healthcare workers2022-05-30T10:59:40+10:00

Communication – an integral part of healthcare


Communication is a critical aspect of the health system and communicating poorly can have far reaching impacts on patient outcomes and experiences. Our Communications Specialist, Cassandra Jovic, has shared her thoughts on why good communication is so important in health and what we can do to improve it. Quality communication is not just a ‘nice to have’ within the healthcare system, it can seriously impact safety. The Australian Commission on Safety and Quality in Health Care explains that “Communicating for safety involves the accurate and careful exchange of information about a person's care between treating clinicians, members of a multidisciplinary team, [...]

Communication – an integral part of healthcare2022-06-01T16:56:27+10:00

Media Release – Budget 2022/23 welcomed by healthcare users, but rollout must centre on their needs


The Health Issues Centre – Victoria's peak health consumer organisation – welcomes the Government’s focus on health in the 2022/23 Budget. The Government is right to ‘put patients first.’ Importantly, delivery of these programs must centre on patient needs and perspectives. Health Issues Centre CEO, Danny Vadasz, said “Research has shown that consumer-centric health care delivers better outcomes for patients. (1,2)” “To be effective, the patient-focused projects announced today must include the voices of consumers as they are rolled out.” Mr Vadasz also commented that “To truly ensure patients and health consumers are put first in our health system, consumers need [...]

Media Release – Budget 2022/23 welcomed by healthcare users, but rollout must centre on their needs2022-05-03T20:12:40+10:00

Vic Budget 2022/23 – Summary for healthcare consumers


The Victorian Government has today handed down the 2022/23 Budget, which comes six months before the State election. As expected, health features prominently in the Budget, which is even named “Putting Patients First.” Key commitments of interest for health consumers include: $4.2 billion for the ongoing pandemic response, including: $522 million to hospitals for treating COVID-19; $258 million to protect and vaccinate Victorians against COVID-19; and $110 million for COVID-19 care pathways and continuing the 28 general practitioner respiratory clinics $1.5 billion for ‘COVID Catch-up’ to improve surgical capacity $698 million for ‘Better at Home’ – to continue healthcare in the [...]

Vic Budget 2022/23 – Summary for healthcare consumers2022-09-08T09:22:46+10:00

Tere Dawson – Celebrating 20 years at Health Issues Centre


Our Manager of Training and Development, Dr Tere Dawson, recently reached an incredible milestone of 20 years working at HIC. Here are some of her stories, insights and achievements from the last 20 years. Evolving with the health sector Working 20 years in any organisation is a remarkable achievement and takes a huge amount of dedication. Doing it while the sector you work in undergoes a seismic shift and evolving with it is even more impressive. Tere has done this and so much more in her time with HIC; she is an incredible advocate for health consumers and wonderful teacher to [...]

Tere Dawson – Celebrating 20 years at Health Issues Centre2022-04-28T13:44:55+10:00

Check-back a welcome tool for health consumers!


We have all been to health care appointments where we left not knowing if we totally understood what the healthcare worker said or what to do next. This can be a major issue because it can have severe consequences on our health outcomes, as well as leaving us feeling like we aren’t true partners in our own health care. This is why Check-back has been developed. It’s an online learning tool to help all consumers understand what is happening in our health appointments, engage with healthcare workers as partners in our own care, and leave with a clear understanding of what [...]

Check-back a welcome tool for health consumers!2022-04-27T11:44:26+10:00

Is long-COVID our next pandemic?


International research suggests that between 10-30% of people who contract COVID-19 go on to suffer long-COVID, a range of symptoms that can include chronic fatigue and affect respiratory, muscular, sensory and neurological functions. HIC has recently conducted a survey of people affected by long-COVID in Australia, which suggests that apart from these physical symptoms, many people with long-COVID suffer broader impacts including mental health deterioration. There is also a socio-economic consequence with many sufferers saying they cannot perform work or carry out every day domestic duties. The participants also called for better access to information, integrated treatment pathways and domestic support [...]

Is long-COVID our next pandemic?2022-04-13T12:48:43+10:00

Forced adoption redress welcomed by HIC


It is estimated that as many as 40,000 Victorian babies and their mothers were subject to forced adoption practices between the 1950s and the late 1970s. According to the parliamentary committee inquiry into historical forced adoption by the Victorian Government, released in September 2021. The report made 56 recommendations and admitted that "immeasurable pain" had resulted from the separation of "thousands of mothers and babies ... through unethical, deceitful and immoral policies and practices". Working with the Department In December, Health Issues Centre was commissioned by the Dept Justice and Community Safety to facilitate a forum of stakeholders to consider the [...]

Forced adoption redress welcomed by HIC2022-04-11T15:03:27+10:00

Our Planet, Our Health


“There is almost no health condition that will not be affected by the climate crisis we are facing, so it’s hard to over-emphasise just how fundamental this problem is. It’s going to affect every aspect of health care” – Dr Rob Phair, President, Rural Doctors Association of Victoria Climate change is a health issue Today is World Health Day and this year the World Health Organisation (WHO) is placing a spotlight on the health of our planet, and the widespread impact it has on our health and well-being. Global temperatures are increasing and this will continue to impact the health of [...]

Our Planet, Our Health2022-04-11T10:59:56+10:00
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