Health Issues Centre exists to listen to the stories of everyday people when it comes to their health and wellbeing. We use these stories to generate powerful consumer insights to help decision-makers in the health system gain a deeper understanding of what people want and need, and more importantly, why they feel the way they do.

We specialise in investigating the social context of health issues. This includes how an individual’s broader life and community experience can impact behaviour and decision-making relating to their health in unexpected ways.

This insight can be vital to understanding how to solve problems but may be even more important in determining what the problem is to begin with. This opens the door to delivering truly human centred design.

Consumer insight is essential to ensuring good service delivery and policy development, and ultimately to building a health system that evolves with the needs and wants of the people it aims to serve.

Read up on how generating insights have influenced better health outcomes for everyone.

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Want to inquire about our consulting services?

Fill in our Contact Us form or call us now on (03) 8676 9050.

Professional Resource Library

Find a range of useful resources, including a Toolkit for Health Sector Staff that you can download here.
Resources