My Aged Care: Aboriginal video series

Working with Aboriginal Communities requires a tailored approach that takes into account unique language and cultural considerations.

Health Issues Centre had the opportunity to work on a creative project with the Victorian Committee for Aboriginal Aged Care and Disability (VCAACD).

Commissioned by Victorian Aboriginal Community Controlled Health Organisation (VACCHO), the project aimed to produce a series of videos to help make My Aged Care more accessible for Aboriginal community members.

The project was initially intended to produce a series of four videos on topics relating to My Aged Care, including:

  1. Accessing aged care supports
  2. Discussing sensitive issues
  3. Getting what you need
  4. Advance care planning.

The video series was such a success that a further four videos were commissioned following the completion of the initial set, including:

  1. Calling My Aged Care
  2. Making a Complaint
  3. Asking for Help
  4. Reablement (working towards indepence)

These were launched in November 2019 and have since been taken up by the Aboriginal Controlled Health Organisations and community groups across Victoria. All eight videos can be viewed below.

Being authentic

The team worked with the Victorian Committee for Aboriginal Aged Care and Disability (VCAACD) to develop the ideas, create the scripts and make sure the language reflected that spoken by the Victorian Aboriginal community.

Involving community actors and empowering them to modify the actions and lines was important to ensuring the authenticity of the videos.

The Health Issues Centre team worked with VACCHO to ensure the appropriate messaging and acknowledgements were included in the edited versions.

View the full video series below.

Getting what you need

Advance care planning

Accessing aged care supports

Making a complaint

Calling My Aged Care

Asking for Help

Reablement

Assessment and sensitive conversations

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