The consumer has a basic knowledge or an understanding of consumer engagement. This knowledge is based on their personal experience gained by being an ‘expert patient’ or ‘experienced carer’, but also by being in the role of a consumer contributor, representative or partner/advisor.  May do ‘one-off’ style engagements like taking part in focus groups, providing feedback or sharing their story to help other patients or families. Their focus is on learning, growing, developing through on-the-job experience, and finding their voice with support.