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So far Bindu has created 195 blog entries.

New resources to evaluate and improve Community Advisory Commitees


Community Advisory Committees (CAC) are one of many important mechanisms for consumer engagement in our health system. With funding support from Safer Care Victoria, Health Issues Centre has developed, tested and refined an Evaluation Framework and Toolkit for Community Advisory Committees. How the Toolkit will help you  The Toolkit helps health services, their CAC members and leaders to plan and implement evaluation activities to support and guide their improvement. The Framework and Toolkit are designed to enable a consistent approach to evaluation. The Toolkit includes supporting tools and resources that can be applied or adapted at a local level to [...]

New resources to evaluate and improve Community Advisory Commitees2023-09-27T18:49:44+10:00

Consumer Model – Partnering with Healthcare Organisations


Health consumers play a critical role in improving our health system. This Model shows health consumers how they can effectively do this. It highlights opportunities that exist for consumers to contribute, for all experience levels.  “This Model is the product of Safer Care Victoria, the Health Issues Centre, and consumers working in partnership to develop this helpful resource for consumers at all stages of their consumer journey. It is informative, practical, and empowering.” - Nora Refahi, Consumer Advisor on the co-production team.   It helps to:   Support consumers to understand the types of roles they could engage in, that align with their skills and interests. Map out for consumer leads, managers, researchers, and policy [...]

Consumer Model – Partnering with Healthcare Organisations2023-08-28T18:52:27+10:00

A movement of little stories


Covid-19 will be a flashpoint for consumer engagement exactly as cancer was, predicts Dr Maria Teresa Dawson. And the charge will be led by consumers. Dr Dawson – who prefers to be called Tere – is Manager of Training and Development at Health Issues Centre, where she has spent the past 18 years quietly helping to transform the health system for consumers. She says although we’ve come an impressive distance with consumer engagement over the past two decades, the Covid-19 crisis has highlighted some of the gaps that still need bridging. “Cancer survivors have revolutionised the way their voice is heard [...]

A movement of little stories2021-02-02T22:21:26+11:00

Full Report: Will Sharing Improve Caring?


Consumers across two consultation forums hosted by Health Issues Centre provided only highly qualified support for plans by DHHS to introduce a Clinical Information Sharing system. Almost 150 consumers, consumer representatives and community organisation representatives participated in on-line forums to respond to the discussion paper published by DHHS. This paper framed an intention to commission draft legislation to amend parts of the Health Services Act and the Health Records Act, enabling public health services to freely aggregate and access health records across the health system. Based on personal examples of misdiagnosis, contradictory test results and simple transcription errors, consumers expressed doubts [...]

Full Report: Will Sharing Improve Caring?2020-12-15T21:07:17+11:00

Report: SCV – HIC Telehealth Forum


On Thursday 29th October 2020 Health Issues Centre (HIC) hosted its first forum, in a series of four, aimed at engaging with consumer leaders, advisers and representatives around Victoria on issues of health service reform. The first forum was on Telehealth. A full report from the event is available here.

Report: SCV – HIC Telehealth Forum2020-12-07T14:51:25+11:00

Unfinished Business: National Mesh Implant Forum


The National Mesh Implant Forum was held in Melbourne on Friday April 5, 2019, to consider all aspects of Australia’s mesh implant crisis. The event brought together mesh injured consumers, carers, regulatory authorities, health officials, the Chair of the Senate Inquiry into mesh and consumer advocates to create solutions and bring about real change. The forum considered not only the impact of pelvic mesh and rectocele implants, but the emerging parallel crisis involving people who have received mesh implants for hernia treatment. The Forum was proudly convened by Health Issues Centre, Health Consumers NSW, Health Consumers Queensland, Health Consumers’ Council (WA), [...]

Unfinished Business: National Mesh Implant Forum2020-01-02T16:03:06+11:00

Consumer Backgrounder


UNFINISHED BUSINESS – A NATIONAL FORUM ON THE IMPACT OF MESH IMPLANTS With the conclusion of the Senate Inquiry into transvaginal mesh and the subsequent response by the Federal Government, many people assume that the tragedy of the mesh crisis has been addressed and future injury averted. Unfortunately, whatever lessons have been learned, many thousand mesh injured women are still enduring daily pain as a consequence of their implants. Some women have been suffering for more than a decade. Many women have told their practitioners that they’ve had an adverse outcome, but doctors and surgeons have not believed them. The financial, [...]

Consumer Backgrounder2020-08-27T16:54:03+10:00

Senate Inquiry Report into Transvaginal Mesh Implants Released


Download media release here: Media Release TVM 290318  Thursday 29 March 2018 Media Release Vindication for mesh injured women: but suspend mesh until after audit results Australia’s state and territory based health consumer organisations have welcomed the recognition of the extent and impact of harm to women, and the recommendations contained in the report from the Senate Inquiry into transvaginal mesh implants released yesterday. But they say they hoped the report had gone further. “We are very pleased that the Senate’s recommendations reflecting our calls to strengthen provisions for informed consent, only using mesh as a last resort, requiring mandatory reporting [...]

Senate Inquiry Report into Transvaginal Mesh Implants Released2020-01-02T16:16:44+11:00

Applications open for Funded Consumer Engagement Training and Support


Applications open for funded consumer engagement training and support  Applications due date has been extended until COB Friday 15 November 2019.  Health services wishing to increase their skills and capacity in the area of consumer and community engagement can now submit expressions of interest for free skills training and specialist support packages. These are delivered by Health Issues Centre and funded by Safer Care Victoria. Eligible health services are urged to apply now, as packages are limited. Training and professional development expert at Health Issues Centre Dr Tere Dawson said, “These packages are highly sought after in the sector and [...]

Applications open for Funded Consumer Engagement Training and Support2020-01-02T16:23:21+11:00
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