Terms & conditions

Our terms and conditions for using this website.

The material on this website is provided for information only. Health Issues Centre does not warrant that any information on this website is accurate, complete, current or suitable for any purpose.

To the maximum extent permitted by law, Health Issues Centre disclaims all liability for any loss, damage, expense and costs incurred by any person arising out of accessing, downloading, using or relying on any material from this website.

Some of the material on this website is sourced from third parties and these third parties make no warranties with respect to the accuracy or completeness of the information contained in this material and bear no liability with respect to that information.

This website contains links to external websites. Such links do not constitute an endorsement or recommendation by Health Issues Centre to either the organisation controlling the external website or the information contained on external websites. Health Issues Centre does not warrant or accept any legal liability arising from or in connection with the accuracy, reliability, currency or completeness of any material on any linked website.

Health Issues Centre uses a range of security control to protect this website from unauthorised access and prevent material on this website from becoming contaminated with computer viruses, disabling codes, worms or other devices and defects. Health Issues Centre accepts no liability for any interference with or damage to a user’s computer system, software or data occurring in connection with or relating to this website or its use.


All material contained on this website is subject to copyright.

No part of this website may be reproduced, stored in a retrieval system, communicated or transmitted in any form or by any means without prior written except as permitted under the Australian Copyright Act 1968 (e.g. fair dealing for the purposes of research or study).

Printing one copy of a document on this website for the purpose of personal research or study is permitted.

If you have any enquiries, contact Health Issues Centre at (03) 9664 9343 or email info@hic.org.au.

Privacy Policy

Health Issues Centre is committed to protecting its members’ privacy and complying with the National Privacy principles. We respect the confidentiality of personal details and do not provide our mailing list to outside organisations.

We will only use or disclose personal information for the purpose it was originally collected or a directly related secondary purpose if the person would reasonably expect this. Personal information will not be used or disclosed for any other purpose without the consent of the individual or unless required by law.

Please contact Health Issues Centre if you would like to:

  • Access the personal information we hold about you
  • Update or correct the information we hold about you
  • Discuss your privacy concerns
  • Be removed from the mailing list to receive information about Health Issues Centre services.

If you require more information about Health Issues Centre’s privacy policy, please call us at (03) 8676 9050 or email info@hic.org.au.


Health Issues Centre strives to provide the most user friendly experience to all users of the website.
This website has been designed to comply with AA level standards in the W3C Web Content Accessibility Guidelines.
Please let us know if you have any questions or feedback regarding the accessibility of this site, or if you experience any difficulty using it.

The following features improve navigation for screen reader users, keyboard navigation and users of text-only browsers.


All content images used in this site include descriptive alt attributes. Purely decorative graphics include empty alt attributes.

Font Sizes

You may change the font size of this document to your preference through your browser: In Internet Explorer, select View, then Text Size, and then your preferred size. In Firefox select View, then Zoom, and then Zoom In or Zoom Out.


All forms follow a logical tab sequence. Labels are associated with fields using HTML label tags.


Javascript is used on the website to improve usability, but it is possible to browse the website without Javascript.


This site uses cascading style sheets for visual layout. If your browser or browsing device does not support stylesheets at all, the use of structured semantic markup ensures that the content of each page is still readable and clearly structured.

Accessibility references

W3 accessibility guidelines, which explains the reasons behind each guideline.

The RNIB’s Web accessibility at a glance

JAWS, a screen reader for Windows.

Lynx, a free text-only web browser for blind users with refreshable Braille displays.

Links, a free text-only web browser for visual users with low bandwidth.

Windows-Eyes, a screen reader for Windows.

PwWebSpeak, a screen reader for Windows.

Whistleblower Policy

HIC is committed to operating legally (in accordance with applicable legislation and regulation), properly (in accordance with organisational policy and procedures), and ethically (in accordance with recognised ethical principles). Employees are expected to cooperate with the organisation in maintaining legal, proper, and ethical operations, and are encouraged to report any non-compliant actions by other people. Correspondingly, employees who do assist in maintaining legal, proper, and ethical operations will not be penalised in any way. We welcome you to review our full policy and processes here.

See Policy