Your consumer engagement experts

Health Issues Centre has been listening to people on the topic of health for decades. This means we have accumulated considerable data, understanding and insight that can benefit individuals, teams and organisations wanting to deliver strategic health outcomes.

We want to support the broader health sector in upskilling its teams and leaders where a more people-centred health perspective can make a difference. Inquire now

Our Training Services

We offer accredited training, workshops and bespoke training options tailored to your organisation’s specific needs.

Our accredited training courses are hosted at our Melbourne CBD training suite. All other training can be optionally hosted in Melbourne, or our trainer can come to your location anywhere in Australia.

If you work in the Health sector, all our training options will contribute towards your Continuing Professional Development (CPD) points.

A 12-month practical workplace coaching program is also available.

See below for the full range of training options.

Health Issues Centre also offers a range of professional consulting services.

Thank you so much for your professionalism in providing such a well-run and informative course. The subjects covered and materials provided were excellent and I learnt a lot hearing the experiences of the other participants. I have gained a much deeper understanding of the breadth of consumer engagement and the role of a consumer representative. My aim in attending was to learn how to be a more effective consumer representative but I learnt so much more, not only from attending the three days but also by completing the assignments. I now feel more empowered and confident to contribute positively in my role.
Rhonda Richards, Consumer Representative, NEMICS
This training course was one of the best I have encountered in my 77 years of life experience. I came to the course because it was available and because I thought the “certificate” may assist recognition by health organisations in my work as a consumer. By the end of Day 3, all my expectations had been surpassed and I really appreciated that the course placed me clearly in the domain of consumer leadership and caused me to see my future role differently.
Ray Newland, consumer representative, Western Health
I really appreciated all your support during the course and particularly enjoyed the face to face sessions at the start of our journey. In fact I would have happily done more such days as I am a bit old fashioned and like the tutorial/workshop style of learning. I found the course really fulfilling and will recommend it to friends and colleagues.
Phil Flanagan, Heart Foundation
The research which I undertook as part of the graduate certificate has given me a much greater awareness of the consumer and community engagement policies and procedures in my workplace and the significant body of work to develop and implement them. I’ve learnt so much from the task of completing the assessment for each of the projects and now have an amazing set of extra resources to use in the future.
Carla Gorton, Cairns and Hinterland Hospital and Health Service

Thank you so much for your professionalism in providing such a well-run and informative course. The subjects covered and materials provided were excellent and I learnt a lot hearing the experiences of the other participants. I have gained a much deeper understanding of the breadth of consumer engagement and the role of a consumer representative. My aim in attending was to learn how to be a more effective consumer representative but I learnt so much more, not only from attending the three days but also by completing the assignments. I now feel more empowered and confident to contribute positively in my role.
Rhonda Richards, Consumer Representative, NEMICS
This training course was one of the best I have encountered in my 77 years of life experience. I came to the course because it was available and because I thought the “certificate” may assist recognition by health organisations in my work as a consumer. By the end of Day 3, all my expectations had been surpassed and I really appreciated that the course placed me clearly in the domain of consumer leadership and caused me to see my future role differently.
Ray Newland, consumer representative, Western Health
I really appreciated all your support during the course and particularly enjoyed the face to face sessions at the start of our journey. In fact I would have happily done more such days as I am a bit old fashioned and like the tutorial/workshop style of learning. I found the course really fulfilling and will recommend it to friends and colleagues.
Phil Flanagan, Heart Foundation
The research which I undertook as part of the graduate certificate has given me a much greater awareness of the consumer and community engagement policies and procedures in my workplace and the significant body of work to develop and implement them. I’ve learnt so much from the task of completing the assessment for each of the projects and now have an amazing set of extra resources to use in the future.
Carla Gorton, Cairns and Hinterland Hospital and Health Service
Inquire about training or coaching

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