Heather potter

About Heatherpotter

This author has not yet filled in any details.
So far Heatherpotter has created 9 blog entries.



There’s a new determinant affecting the health of everyday Australians and we’ve only experienced the tip of it. This time its not a social determinant but an environmental determinant. Its called eco-anxiety and its been gaining currency not only in the media but among health experts and practitioners. While the Diagnostic and Statistical Manual of Mental Disorders does not include eco-anxiety as a specific diagnosis, psychologists are seeing patients present with high levels of climate stress. Reported symptoms include panic attacks, obsessive thinking, loss of appetite, and insomnia. In September 2019, the AMA joined other international health organisations including the American [...]


Calling all consumers!


You can help us do more effective online research Are you handy on Facebook? Do you love a chat? Health Issues Centre is looking for Social Boosters to participate in innovative online research. What does being a Social Booster mean? We're keen to involve as many voices as possible in our research projects - especially disadvantaged and seldom-heard groups. Often the best way to do this is through social media. That's because so many people are already using social media so we can reach exactly the groups we're looking for very easily. How can you help? Outsmarting the bots. Facebook uses artificial intelligence [...]

Calling all consumers!2020-01-14T09:20:16+11:00

From hillside hospital to consumer representative


Lizzie Flemming’s introduction to the world of medicine began on a Brazilian hillside when she was a little girl. “My mother was a nurse living in the country for while. When we lived up in the farms in Brazil, people used to come when they wanted an injection,” Lizzie said. “Some of the field workers would come and knock at the door because the pharmacy and hospital were kilometres away. She was more like a nurse practitioner. “I grew up with this idea that health is a very important thing because we could see the effect that it had on people.” [...]

From hillside hospital to consumer representative2020-01-10T09:24:58+11:00

Local Elders star in community videos


One of the highlights of 2019 for Health Issues Centre project manager Zoe Austin-Crowe was working with Local Aboriginal Elders on a creative video series. ​ "It was a really​​ interesting and ambitious project and at the beginning, there were lots of unknowns," Zoe said. "Health Issues​​ Centre was commissioned by Victorian Aboriginal Community Controlled Health Organisation (VACCHO) to create a series of four videos on topics relating to My Aged Care. These included getting access to My Aged care, discussing sensitive issues, ensuring people are getting the support they need and also advance care planning." Being authentic Zoe said the [...]

Local Elders star in community videos2020-01-09T15:22:22+11:00

Who wants our opinion?


Certainly not us. Huh? Health Issues Centre is more interested in your opinions than our own and we strive to represent you at the variety of Conferences, Advisory Groups, Inquiries and workshops we are invited to attend to present a consumer perspective. But we don’t guess what you think, we listen. And that’s what makes it so important for you to engage with us through our Social Listening programs. Social Listening provides opportunities to hear about your lived experience and to make sure they inform policy decisions and service design and their impact on the quality and safety of the health [...]

Who wants our opinion?2020-01-02T16:07:01+11:00

Are you getting the most out of your consumers?


New Consumer Engagement Consultant starts at Health Issues Centre In an exciting new initiative, Health Issues Centre has appointed a Consumer Engagement Consultant. Phil Flanagan (pictured) will work with individual health services looking to improve the effectiveness and efficiency of their consumer engagement working groups and advisory committees. The initiative comes out of the extensive review HIC conducted of Victorian Consumer Advisory Committees in the first half of 2019. It is intended to address some of the common challenges identified in the review. These include governance and relational issues, workplan development, representative recruitment and broadening consultations to include marginalised, vulnerable and [...]

Are you getting the most out of your consumers?2020-01-02T16:11:13+11:00



Download a copy of the media release here: Joint statement on mesh 191129 29 Nov 2019 MEDIA RELEASE DUTY OF CARE OR BUYER BEWARE? Despite the TGA’s most recent media release claiming progress in the battle for a just resolution to the pelvic mesh crisis, according to a coalition of state health consumer bodies, little has changed since the Senate Inquiry into Pelvic Mesh handed down its recommendations in 2018. “The historic win in court last week was the result of civil action taken by injured women – not due to any actions pertaining to the 13 recommendations from the Senate [...]




But Justice deferred Health Issues Centre has welcomed today’s judgement vindicating the more than 1300 mesh injured women who were parties to the Shine class action against Johnson & Johnson but reserved judgement on the outcome until the size of the final settlement is announced. “The average US pay-out on mesh Class Actions has been around US$68,000 and this has been manifestly inadequate” according to CEO Danny Vadasz. “Apart from their accumulated out of pocket costs for consequent medical procedures and to manage their injuries, the costs of participating in the current class action have resulted in a legacy of financial [...]


The ride of his life


The ride of his life With his passion for motorcycles and carefree rides on his HOG, it possibly wouldn’t have shocked anyone to hear Ray Newland had gone out in a blaze of glory and engine oil on a lonely highway. But it wasn’t a Harley that left him flat on his back in hospital. It was a stroke. “I was still working at the time I had the stroke, running the national secretariat for the motorcycle industry, importing bikes,” Ray said. “It was a high-pressure job. I flew all over the country representing the industry on road safety issues [...]

The ride of his life2020-01-02T16:22:49+11:00