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About Heatherpotter

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So far Heatherpotter has created 60 blog entries.

Will the road to recovery be paved with Casualties?

2020-07-10T13:24:46+10:00

By Danny Vadasz, Health Issue Centre CEO Published in Croakey as What's Missing from the Pandemic Toolkit We have embarked on the road to recovery with an arsenal of personal protection equipment comprising hand sanitizer, a measuring tape and an anti-dating app. What could possibly go wrong? We understand, and much of the general public support, the government’s pivot toward resuscitating the economy away from intubating the ill. If we want a quality of life that vaguely resembles all that we took for granted just three months ago, we need to reignite GDP growth with some conspicuous consumption. But balancing the [...]

Will the road to recovery be paved with Casualties?2020-07-10T13:24:46+10:00

“Conversations with consumers” despite isolation

2020-07-03T09:33:53+10:00

Health Issue Centre harnesses the power of technology to deliver consumer engagement forums Almost 100 consumers came together for two successful community engagement forums in June, despite the challenges of Covid-19 physical distancing. Health Issues Centre, in partnership with Safer Care Victoria and local health Service stakeholders in Gippsland and metropolitan Melbourne, delivered the two events using online conferencing technology. Both forums, entitled “Conversations with Consumers” aimed to support local consumer advisors and representatives of health services to think about how to adapt and maintain their engagement with their local consumers and communities, particularly during the COVID-19 pandemic. Danny Vadasz, CEO, [...]

“Conversations with consumers” despite isolation2020-07-03T09:33:53+10:00

Event Summary – Forum #3 plenary

2020-07-03T09:39:05+10:00

Event Summary – Will the road to recovery be paved with casualties? Almost 200 people attended the third and final online consumer forum in our three-part Covid-19 series. The unique events have provided hundreds of consumers with opportunities to engage in discussions about various aspects of the Covid-19 crisis. Outcomes have been made publicly available as well as circulated to key decision-makers as part of Health Issues Centre’s primary objective of ensuring consumers have a voice. The final event was chaired by Health Issues Centre CEO Danny Vadasz and held against a backdrop of social unrest arising from Black Lives Matter [...]

Event Summary – Forum #3 plenary2020-07-03T09:39:05+10:00

Community at heart

2020-06-11T12:45:11+10:00

Building a framework for success Right from the beginning, Your Community Health had local people at its heart, according to Service Development Officer Catherine Fraser. “The community health service in the north was established as a result of advocacy for health services by local people in what was a fairly disadvantaged part of Melbourne,” she said. “In some ways that makes the consumer participation elements of my role easier because it’s not an alien concept for us to be working with community, and vise versa. “I work for a service provider that provides a whole range of health services like medical, [...]

Community at heart2020-06-11T12:45:11+10:00

Engaging better with communities

2020-06-04T10:42:46+10:00

There's a difference between helping and engaging Ambulance Victoria's (AV’s) paramedics and call takers help the community every day by using their training and expertise. Engagement flips this dynamic, with the community teaching AV how to help them more. It's a lesson in equality that AV's Mark Scammel and other community engagement coordinators have learned studying for the Graduate Certificate in Consumer and Community Engagement (10164NAT) at the Health Issues Centre. Mark Scammel For Mark, the course is helping him see his stakeholders aren't in the office, but out in the community. "It's important for us as an ambulance [...]

Engaging better with communities2020-06-04T10:42:46+10:00

Report: Consumer engagement during Covid-19

2020-05-27T09:13:43+10:00

Is staying apart keeping us connected? Following the full rollout of social distancing restrictions in mid-March due to the COVID-19 pandemic, Health Issues Centre conducted a survey of consumer representatives and Health Services to find out how the Covid-19 restrictions are impacting consumer engagement. The survey was carried out in April and aimed to find out if the COVID-19 pandemic had impacted on the typical range of consumer engagement activities that our consumer representatives and health services engage in, including committee meetings, workshops and co-design projects. We produced a short report highlighting the key findings of the survey. View the report [...]

Report: Consumer engagement during Covid-192020-05-27T09:13:43+10:00

Evidence of impact

2020-06-04T11:34:57+10:00

What’s the point of training if you can’t prove it’s making a difference? That’s the perspective of Patrice Higgins, former acting CEO of Health Issues Centre and expert evaluator. Patrice has been engaged by Health Issues Centre to undertake evaluation of training and other consumer engagement projects for the past several years. “If people are going to make an investment in training – and it’s a big investment – there has to be a clear connection to how the training is helping the organisation fulfil their mission,” Patrice said. “We started evaluating the training programs a few years ago and back [...]

Evidence of impact2020-06-04T11:34:57+10:00

Speakers announced for June consumer online forum

2020-05-26T15:22:29+10:00

Will the road to recovery be paved with casualties? Victoria’s Chief Health Officer, a behaviour change specialist and a leading Australian health economist will present at Health Issues Centre’s next consumer online forum in June. The event will provide a fascinating opportunity to dig into how Government policy is impacted by the foibles of human psychology and what this means for whether Australia’s recovery plan will stay on track – both in terms of the economy and human lives. In particular, the event will give consumers the opportunity to discuss with experts whether Australia’s recovery plan will come at a high [...]

Speakers announced for June consumer online forum2020-05-26T15:22:29+10:00

Expert by experience

2020-05-21T13:44:47+10:00

Turning heartbreak into a voice for change Natalie Ross knows more about the Australian healthcare system than she ever wished to know. She took an early retirement 12 years ago to care for her mother until her death six years later. Then her son became seriously ill. Then she lost her stepson to cancer after a four-year illness. She‘s stoic in the face of such losses. “I felt like doing some head work rather than the heart work,” she says of her decision to become a consumer representative. And with that, she plunged herself into a whole new world of advisory [...]

Expert by experience2020-05-21T13:44:47+10:00

Save the date: Forum #3

2020-05-25T15:27:19+10:00

Consumer online forum series A forum for the whole community to discuss the implications of the government’s COVID-19 recovery strategy. The third  online consumer forum in our series will be held on Tuesday 16 June. Register: to save your place, click here. Will the Road to Recovery Be Paved With Casualties? Can we kickstart the economy without increasing infection risk? Will those at heightened risk need to double down on isolation? Is it time to roll out personal protection equipment? Now that the government is banking on a strategy of trace, track and treat to control community cluster outbreaks, it is [...]

Save the date: Forum #32020-05-25T15:27:19+10:00
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