There is more to health literacy than simply understanding written information.

What do we offer?

It is important for consumer representatives to understand the effects that low health literacy can have on the community. This will help inform a collaborative approach to improve the quality of information offered by health services.

This workshop that teaches consumers and community members how and where to access quality health information – including providing websites that hold evidence-based health information.

This information will help consumers and community members to interact better with the health system and be better informed with information relevant to their personal circumstances

This workshop will cover:

  • Definition and types of health literacy

  • The effects of low health literacy in the community

  • The attributes of a health literate organisations

  • The collaborative approach to improving health literacy in the community

  • The role of consumer representatives in enhancing the health literacy of their communities.

We encourage consumers and board members to seek funding from their health service to cover the cost of this training.

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What participants say

I have been able to make recommendations to his health service about their website, saying that “after attending the workshop, it was easy to see how the presentation of health information can affect someone’s understanding of a topic. I was confident enough to offer feedback on how my service could improve information on their website
Paul, a Community Advisory Committee member

What participants say

I have been able to make recommendations to his health service about their website, saying that “after attending the workshop, it was easy to see how the presentation of health information can affect someone’s understanding of a topic. I was confident enough to offer feedback on how my service could improve information on their website
Paul, a Community Advisory Committee member
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