Community Advisory Committees (CAC) are one of many important mechanisms for consumer engagement in our health system. With funding support from Safer Care Victoria, Health Issues Centre has developed, tested and refined an Evaluation Framework and Toolkit for Community Advisory Committees.
How the Toolkit will help you
The Toolkit helps health services, their CAC members and leaders to plan and implement evaluation activities to support and guide their improvement. The Framework and Toolkit (found on the last page of this document) are designed to enable a consistent approach to evaluation. The Toolkit includes supporting tools and resources that can be applied or adapted at a local level to guide internal evaluation and enable continuous quality improvement efforts.
“We have been able to build a robust evaluation program at our health service for the CAC. I believe our collective knowledge base has improved and we are confident in utilising the tool to evaluate the CAC. We have used the Health Issues Centre toolkits and evaluation survey for our own assessment and found them beneficial and enabling for constructive outcomes.”- J. Barr, Royal Melbourne Hospital
What we learnt from the pilot
The results of the pilot with five health services including with CAC members showed increased capability, knowledge, skills and confidence in evaluation practice. It also generated useful findings for health services on how their CAC was working and recommendations for improvement. It showed the value of a robust, statewide framework to create the basis for high level discussions about consumer engagement in an organisation. Independent advice, guidance and facilitation by Health Issues Centre was also valued.
Access the toolkit
New improved versions of the Evaluation Framework and Toolkit were informed by the pilot and shared here.
For more information or to provide feedback or request support to implement the Framework and Toolkit in your health service, please contact Health Issues Centre at email@example.com or call (03) 8676 9050.