Engaging Effectively with Consumers in Governance

Establishing Community Advisory Committees (CACs) has been one way in which health services have responded to the national safety and quality Standard 2: Partnering with consumers, especially in response to criterion 4: Partnering with consumers in organisational design and governance. Establishing and maintaining and effective CAC requires systems and structures established by the organisation and a specific set of skills for staff and consumer representatives.

What do we offer?

This three-hour workshop aims to develop the skills and knowledge among staff and consumers to work effectively as partners in formalised engagement structures such as CACs. The workshop will offer practical tools to establish and maintain CACs, develop CACs’ Terms of Reference for best practice and undertake monitoring and review of CACs.

This workshop is ideal for staff in charge of establishing and supporting a CAC and also for consumers engaged in a CAC.

Also Available