The second edition of the national safety and quality standards allocates an important role to consumers in partnering with health services for the implementation of all standards. Standard 2: Partnering with consumers continues to be a cornerstone of the standards implementation.

What do we offer?

This workshop aims to look into the eight national standards and ascertaining where consumer engagement is required and how health services can work in partnership with consumers.  The workshop offers a series of self-assessment and evaluation tools and practical advice on how to partner with consumers.

3 hours

We come to you

Groups of 10 or more

This workshop will cover:

  • The second edition of the national standards

  • Partnering with consumers to meet each standards

  • Standard 2: Partnering with consumers and its four criteria

  • Case studies and examples

  • Implementing consumer engagement

  • Monitoring and evaluating consumer engagement

We encourage consumers and board members to seek funding from their health service to cover the cost of this training.

Inquire now
Co-Production for Health and Community Services
Health Literacy for Clinical and Non-Clinical Staff
Patient Centred Care for Clinical Staff
Consumer Participation in Research
Partnering with Consumers
The ‘How to’ of Consumer Engagement and Co-production
Engaging Effectively with Consumers in Governance

Want to inquire about our consulting services?

Fill in our Contact Us form or call us now on (03) 8676 9050.

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