Consumers key partners in health research
The pandemic has driven home the critical role health and medical research plays in our health and wellbeing. It is essential to involve consumers in health research as partners, not just as participants. A high priority Government institutions such as the National Health and Medical Research Council (NHMRC) and the [...]
Rapid Antigen Tests – what consumers told us
The eighth of Health Issues Centre’s (HIC) COVID-19 community forums was held on December 13th, 2021. HIC was commissioned by the Burnet Institute to conduct this online forum as a component of their Optimise Study which is seeking to better understand how the community is managing and responding to COVID-19 [...]
Pregnancy, Fertility and COVID Vaccinations Forum – Wrap Up
People who are pregnant or recently pregnant are more likely to get severely ill if they contract COVID-19 than those who are not pregnant and having a COVID-19 vaccination will help protect you. The best time to get a vaccination is now. This was the key learning for attendees at [...]
Unlocking the potential of consumer leaders through support and understanding
How health consumer leaders are supported can have a significant impact on their experience. It influences the way people participate, the quality of insights that can be uncovered and can result in a positive long-term impact for the service and consumers. There is a huge opportunity for services to tap [...]
Australian Charter of Healthcare Rights
With funding from Safer Care Victoria, we recently hosted two online forums with consumers and health professionals to discuss the revised Australian Charter of Healthcare Rights. One featured Alfred Health presenting their Patients Come First Strategy which has focused on encouraging staff to embed the Charter in day-to-day practice and has [...]
A movement of little stories
Covid-19 will be a flashpoint for consumer engagement exactly as cancer was, predicts Dr Maria Teresa Dawson. And the charge will be led by consumers. Dr Dawson – who prefers to be called Tere – is Manager of Training and Development at Health Issues Centre, where she has spent the [...]
Full Report: Will Sharing Improve Caring?
Consumers across two consultation forums hosted by Health Issues Centre provided only highly qualified support for plans by DHHS to introduce a Clinical Information Sharing system. Almost 150 consumers, consumer representatives and community organisation representatives participated in on-line forums to respond to the discussion paper published by DHHS. This paper [...]
Report: SCV – HIC Telehealth Forum
On Thursday 29th October 2020 Health Issues Centre (HIC) hosted its first forum, in a series of four, aimed at engaging with consumer leaders, advisers and representatives around Victoria on issues of health service reform. The first forum was on Telehealth. A full report from the event is available [...]
Safer Care Victoria and the future of Consumer Engagement
The Health Issues Centre welcomes communication from Acting CEO, Ann Maree Keenan, Safer Care Victoria, regarding the future of consumer engagement. In September 2019 the Department of Health and Human Services Secretary Kym Peake outlined a plan for organisational transformation. Reforms detailed in February 2020 included how Safer Care [...]
Supporting our Consumer Advisory Committee to meet through the pandemic
Staying in touch despite physical distancing by Catherine Fraser, Service Development Officer at Your Community Health One of the things we are really proud of at Your Community Health is our diverse and committed Consumer Advisory Committee. It has consistently provided high quality and thoughtful advice to our organisation over [...]
The “one” is all of us
Partnership is the answer When you change the system for one, you change it for everyone, according to Julian Conlon. And he should know; he’s seen it happen. Julian was part of a seismic shift that saw LGBTQI acceptance and recognition go from being largely unconsidered across the health system [...]
Video: Are your COVID-19 concerns being heard?
Below is a video of the full session from a community forum convened on Thursday 27 August by Health Issues Centre. Almost 100 people attended the HIC community forum “Are your COVID-19 concerns being heard?”, with another 39 unavailable to attend but registering their interest. A full report from the [...]
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